Improving Service Delivery With Content Design [Webinar]
Unlock the power of content design to create user experiences that truly resonate.
Details:
- THIS SESSION HAS BEEN POSTPONED A NEW DATE WILL SOON BE SHARED WITH OUR SUBSCRIBERS
- Free, in English
- 12h00-13h00 (Montreal time)
- Online (a link will be sent to you before the webinar begins)
Are you struggling to connect with your audience? Do you find users are missing, misunderstanding, or failing to engage with your content? The problem might not be the content itself, but the experience that surrounds it.
Join us for an insightful session as we dive deep into the world of content design. Discover how to transform your content from mere information into a powerful tool for engagement and impact.
In this session, you’ll learn:
- What is content design? Demystify this crucial discipline and understand its core principles.
- The power of stakeholder conversations: Learn how to leverage insights from SMEs (subject matter experts) and stakeholders to create user-centric content.
- Building a content design culture: Discover practical steps to integrate content design principles into your organization.
- The expert vs. generalist debate: Explore the value of dedicated content design expertise and how to build a strong content design foundation.
Don’t miss this opportunity to:
- Gain actionable insights into content design principles.
- Learn how to improve user engagement and satisfaction.
- Discover how to build a content design culture within your organization.
Register today!
Co-president, Strategy, Toast Studio